Summary of Chapter 11 Communication

Effective communication results in a successful transmission, acceptance and understanding of information from both sides.

To get anticipated results through communication in leadership, following are few ideas I think it’s critical.

Ensure that you prepare your message well both content and context. Either verbal or written messages need to be clear and simple. The communication is consistent with the actions and make sure the words will build up the trust and encouragement. A written summary is needed to follow up all the pending action items and the schedule of delivering results.

Establish the right working climate – provide a sincerity and fairness communication environment so the participants are more positively on expose and expressive his or her message. No particular party or person will dominate the meeting therefore any creative or inspiring ideas will be brought up.

As there is argument or disagreement, listening to other opinions and criticism first and look for any valuable information. The importance of communication is trying to find a solution that everybody agree upon instead of trying to ‘win’ the argument. Think out of box on providing new solution or through compromise to come out what team needs most rather than satisfying the personal achievement.